At Blood Bank of Delmarva (BBD), our leadership team guides our mission to save lives through excellence, integrity, and community partnership. With a proud history of serving hospitals and patients across the Delmarva Peninsula, our leaders ensure the delivery of safe, high-quality blood products and services that support the health and well-being of our communities.
Blood Bank of Delmarva Leadership Team
Keith Heim, Vice President Mid-Atlantic Regional Operations
Keith Heim serves as Vice President, Mid-Atlantic Regional Operations at New York Blood Center Enterprises (NYBCe). He joined the organization in January 2025, bringing with him extensive experience in healthcare operations, sales, and process optimization.
Before joining NYBCe, Keith held leadership roles at CVS Health across Pennsylvania, Maryland, and Rhode Island. There, he played a critical role in the development and deployment of the company’s COVID-19 testing and immunization infrastructure, contributing to large-scale public health efforts during the pandemic.
Keith holds a Doctor of Pharmacy degree from Wilkes University and a Master of Pharmacy Business Administration from the University of Pittsburgh.
Email: [email protected]
Bruce Sachais, MD, PhD, Senior Vice President, Chief Medical Officer, Medical Director BBD
Dr. Sachais joined NYBCe in 2014 and has been the Medical Director of BBD since 2017. In 2021, he and his wife moved to Wilmington so he could make BBD his primary location. In addition to his clinical work with the blood center, he is actively involved in translational research in transfusion medicine and hematology. This work is conducted in the TRDL, located in the Christiana center, and is collaborative with our clinical laboratories, laboratories in NY, as well as with others in the Delaware Valley. He is involved in the local biotechnology community as a member of the Delaware BioScience Association and as an Affiliated Professor in the Department of Medical and Molecular Sciences at the University of Delaware.
Dr. Sachais earned his BA in Chemistry at Lehigh University and his combined MD and Ph.D. at Washington University in St. Louis. He completed his residency in Clinical Pathology and fellowship in Transfusion Medicine at the University of Pennsylvania, where he remained as faculty until 2014, attaining the rank of Associate Professor. He has authored/co-authored over 80 publications and has been awarded numerous grants and contracts to fund his research program.
Email: [email protected]
Darlene Folan VP, Quality & Regulatory Compliance
Email: [email protected]
Laboratory
Kristin Frederick, Executive Director, Blood Manufacturing Operations (NYBC & BBD)
Kristin Frederick began working at BBD in 2012 as a Medical Technologist in the Donor Testing & Reference Laboratories, performing infectious disease testing, blood product quality control, and complex immunohematology patient investigations. During 2015-2019, she held several leadership positions, including Lead Medical Technologist, Supervisor of the Reference Laboratory, and Manager of the Reference Laboratory. In 2019, Kristin became Director of Laboratory Services, overseeing all aspects of the Component Manufacturing Laboratory, Immunohematology Reference Laboratory, Out of Hospital Limited Transfusion Services, and Blood Product Quality Control. In 2025, Kristin was promoted to Executive Director, Blood Manufacturing Operations (NYBC & BBD).
Kristin holds a B.S. in Clinical Laboratory Science from Bloomsburg University and is ASCP certified. In 2018, Kristin earned her Specialist in Blood Banking Technology, SBB(ASCP) Certification.
Email: [email protected]
Donor Resources
Rachele Allison, Director, Process Improvement
Megan Johnson, Director, Donor Services
