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Donor Recruiter / Full Time / Dover

Full Time (Schedule is driven by workload and production needs)

This will cover the Sussex County Area.

Summary/Objective:

This position is accountable for engagement of community partners to support blood donation by individually donating blood or hosting blood drives and promoting blood donations to their members, clientele, and/or employees.  The incumbent will engage with School Boards and Superintendants in the associated territory to develop and solidify BBD’s relationship with the school districts.  The incumbent will strive to secure BBD’s presence as the premier provider of blood services within the associated territory and corporately within the region.   This position coordinates with department management to assure the adequate supply of blood in support of effective and efficient delivery of blood products to the hospitals and patients served by BBD.

REQUIRED EDUCATION AND EXPERIENCE:

Required Education and Experience:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility competently.  The requirements listed below are representative of the minimum levels of knowledge, skill, and/or ability required.  Requirements may be modified to accommodate individuals with disabilities.

Bachelor’s degree in Marketing, Sales, Business or similar discipline and 3 years of proven successful sales, marketing, supply chain management, or customer service experience required.   Combined education and experience, which leads to a working knowledge of soliciting blood donations or community support of non-profit organizations, will be considered in lieu of a degree.  Must complete BBD training in donor recruitment and scheduling as well as have a working knowledge of the donation process.

Preferred Education and Experience:

Sales experience in a healthcare related field preferred.  Working knowledge of medical terminology preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of this position successfully.

Work Environment:

While performing the duties of this position, the employee is frequently required to sit or stand.  Occasional kneeling and stooping is required.  The employee is regularly required to walk, and reach with the hands and arms.  The hands are regularly used to handle, write or type, and finger or feel small controls, and objects.  The employee frequently must talk, and listen or hear and use telephonic and other electronic communication devices.  Occasionally weights up to 25-50 lbs. are lifted and moved in this position.

Travel:

Travel to potential clients, community events, blood drive sites and other BBD facilities to conduct sales calls or coordinate activities related to blood donation is required on a routine basis and is a rudimentary part of this position. Flexible schedule including nights and/or weekends is required for special events.  A valid driver’s license with positive points will be required for this position.

AAP/EEO Statement:

Blood Bank of Delmarva is an Equal Opportunity/Affirmative Action employer dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, national origin, marital status, gender, sexual orientation, veteran status, or physical handicap.

To apply for this position, please email your resume (preferably MS Word format) to Debbie Fincher, dfincher@bbd.org

Donor Recruiter / Full Time / Christiana

(Schedule is driven by workload and production needs which include night and weekends)

Summary/Objective:

This position is accountable for engagement of community partners to support blood donation by individually donating blood or hosting blood drives and promoting blood donations to their members, clientele, and/or employees.  The incumbent will engage with School Boards and Superintendants in the associated territory to develop and solidify BBD’s relationship with the school districts.  The incumbent will strive to secure BBD’s presence as the premier provider of blood services within the associated territory and corporately within the region.   This position coordinates with department management to assure the adequate supply of blood in support of effective and efficient delivery of blood products to the hospitals and patients served by BBD.

REQUIRED EDUCATION AND EXPERIENCE:

Required Education and Experience:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility competently.  The requirements listed below are representative of the minimum levels of knowledge, skill, and/or ability required.  Requirements may be modified to accommodate individuals with disabilities.

Bachelor’s degree in Marketing, Sales, Business or similar discipline and 3 years of proven successful sales, marketing, supply chain management, or customer service experience required.   Combined education and experience, which leads to a working knowledge of soliciting blood donations or community support of non-profit organizations, will be considered in lieu of a degree.  Must complete BBD training in donor recruitment and scheduling as well as have a working knowledge of the donation process.

Preferred Education and Experience:

Sales experience in a healthcare related field preferred.  Working knowledge of medical terminology preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of this position successfully.

Work Environment:

While performing the duties of this position, the employee is frequently required to sit or stand.  Occasional kneeling and stooping is required.  The employee is regularly required to walk, and reach with the hands and arms.  The hands are regularly used to handle, write or type, and finger or feel small controls, and objects.  The employee frequently must talk, and listen or hear and use telephonic and other electronic communication devices.  Occasionally weights up to 25-50 lbs. are lifted and moved in this position.

Travel:

Travel to potential clients, community events, blood drive sites and other BBD facilities to conduct sales calls or coordinate activities related to blood donation is required on a routine basis and is a rudimentary part of this position. Flexible schedule including nights and/or weekends is required for special events.  A valid driver’s license with positive points will be required for this position.

AAP/EEO Statement:

Blood Bank of Delmarva is an Equal Opportunity/Affirmative Action employer dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, national origin, marital status, gender, sexual orientation, veteran status, or physical handicap.

To apply for this position, please email your resume (preferably MS Word format) to Debbie Fincher, dfincher@bbd.org

Lab Aide / Full Time / Christiana Center

Full Time:  Monday – Thursday (2:00 p.m. – 10:00 p.m.)
(Friday 10:00 a.m.–6:00 p.m.) OR (Saturday 9:00 a.m. – 5:00 p.m.)

Summary/Objective:

This individual will manufacture blood products according to cGMP compliant policies and procedures implemented by Blood Bank of Delmarva, Inc.

REQUIRED EXPERIENCE AND EDUCATON:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility competently.  The requirements listed below are representative of the minimum levels of knowledge, skill, and/or ability required.  Requirements may be modified to accommodate individuals with disabilities.

  • Education equivalent to high school diploma combined with experience and/or training which leads to a basic knowledge of medical laboratory equipment, procedures and techniques performed in a blood center laboratory, quality control procedures, cGMP and regulatory requirements, and recordkeeping requirements.

Preferred Education and Experience

  • Ability to identify basic workflow and procedural problems, interpret, communicate, and apply oral and written instructions.
  • Ability to use basic data collection techniques.
  • Ability to use laboratory equipment such as Compomat G-4 expressors, heat sealers, scales, digital scales, sterile connecting devices, refrigerated centrifuges, blood refrigerators and freezers, REES monitoring software, and tubing strippers.

Certifications, Licenses and Registrations

None required.

Work Environment:

This job operates in a professional office environment. Ability to read and interpret blood orders, computerized production data, product labels, operator’s manuals, standard operating procedures, and other forms of documentation.  Ability to understand and follow verbal instructions.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of this position successfully.  Requirements may be modified to accommodate individuals with disabilities.  While performing the duties of this position, this employee sits, walks or stands as required.  The hands are regularly used to handle, write or type, and finger or feel small controls, needles, and objects.  The employee frequently must talk, look or see, and listen or hear.  Weights of up to 50 pounds are occasionally lifted.

Travel

Some travel may be required.

AAP/EEO Statement

Blood Bank of Delmarva is an Equal Opportunity/Affirmative Action employer dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, national origin, marital status, gender, sexual orientation, veteran status, or physical handicap.

To apply for this position, please email your resume (preferably MS Word format) to Debbie Fincher, dfincher@bbd.org

Medical Technologist / Full Time / Christiana Center

Night Shift:  10:30 p.m. – 6:30 p.m. w/on-call rotation

Summary/Objective:

Accurately performs laboratory procedures on all whole blood and blood products and other samples s requested to ensure their quality and safety.

REQUIRED EDUCATION AND EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility competently.  The requirements listed below are representative of the minimum levels of knowledge, skill, and/or ability required.  Requirements may be modified to accommodate individuals with disabilities.

  • Combined education and experience which leads to working knowledge of medical laboratory equipment, procedures, and techniques.
  • Equivalent to the attainment of ASCP Medical Technologist registration or a Medical Laboratory Technician designation from an accredited institution with 1 -2 years additional work experience in a medical laboratory.
  • Working knowledge of computer terminal access and file storage procedures.
  • Working knowledge of medical terminology, particularly epidemiological terminologies.

CERTIFICTIONS, LICENSES, AND REGISTRATIONS:

  • Medical Laboratory Technician (MLT) or Medical Technologist (MT or MLS) ASCP Certified preferred.

LANGUAGE SKILLS: 

  • Ability to read and interpret medical technological, testing, equipment, and QC procedures.
  • Ability to read and record, or enter files and read, test results.  Ability to read and interpret product orders.

ANALYTICAL AND MATHEMATICAL SKILLS:

  • Ability to solve basic work flow and procedural problems, understand laboratory test procedures and standards, determine test findings, and either release or quarantine a product.
    Ability to monitor and evaluate qualitative medical tests using moderate to highly complex laboratory equipment and instruments.  Ability to use basic data collection techniques.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of this position successfully.  Requirements may be modified to accommodate individuals with disabilities.

While performing the duties of this position, the majority of the time is spent standing.  Weights of up to 50 pounds are lifted each day.  Kneeling, bending and stooping are also required in the position.  The employee is regularly required to walk, and reach with the hands and arms.  The hands are regularly used to handle, write or type, and finger or feel small controls, pipettes, and objects.  The employee frequently must talk, and listen or hear.

Travel:

Minimal travel is required.

AAP/EEO Statement

Blood Bank of Delmarva is an Equal Opportunity/Affirmative Action employer dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, national origin, marital status, gender, sexual orientation, veteran status, or physical handicap.

To apply for this position, please email your resume (preferably MS Word format) to Debbie Fincher, dfincher@bbd.org

Blood Bank Announces New CEO

Former Board Chair Moves to Executive Office

John Ferretti, the immediate past Chairman of the Board of Blood Bank of Delmarva (BBD), has been chosen to lead the organization as its next President and Chief Executive Officer.  The announcement was made today by the Board’s Vice Chair, Michael Franklin, President and CEO of Atlantic General Hospital.

“Following an extensive search for a new leader, we found the most qualified candidate was already part of the team overseeing the organization,” said Franklin.  “John has the ability, knowledge and expertise to continue to guide the Blood Bank of Delmarva’s transformation into the future.”  Ferretti replaces Roy Roper, who announced last September his intentions to retire at the end of March.

John brings to the position over 25 years of executive and entrepreneurial leadership experience as a performance-driven CEO, board director and private investor.  He is known for his ability to identify and spearhead profitable business opportunities, transform operational processes, and secure capital for manufacturing and technology companies.  “I look forward to working with the BBD team and serving our Delmarva Community,” noted Mr. Ferretti.

In addition to his work with BBD, John serves on the boards of the Visiting Nurses Association of Christiana Care Health System and the ARC Angel Fund.  He received a BS in Mechanical Engineering from West Virginia University and his MBA from Monmouth College in New Jersey.

John will officially begin his duties as President and CEO at BBD on April 1.

download press release

Reference Lab Medical Technologist / Full Time / Christiana Center

Summary/Objective:

Accurately performs laboratory procedures on all whole blood and blood products and other samples as requested to ensure their quality and safety. Accurately performs reference lab procedures on patient samples as requested.

Required Education and Experience:

  • Combined education and experience which leads to working knowledge of medical laboratory equipment, procedures, and techniques equivalent to the attainment of ASCP Medical Technologist registration or a designation from an accredited institution with 1 -2 years additional work experience in a medical laboratory with an emphasis on reference lab testing.
  • Working knowledge of computer terminal access and file storage procedures and working knowledge of medical terminology, particularly epidemiological terminologies and immunohematology reference lab procedures.
  • Prefer 5+ years of experience in Blood Banking, SBB or BB preferred.

Certifications, Licenses and Registrations:

Medical Technologist (MT or MLS) ASCP Certified, SBB or BB preferred, but extensive reference lab experience will be considered.

Work Environment:

This job operates in a professional office environment.  Ability to read and interpret product labels, operator’s manuals, standard operating procedures, and other forms of documentation.  Ability to understand and follow instructions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of this position successfully.  Requirements may be modified to accommodate individuals with disabilities. While performing the duties of this position, the majority of the time is spent standing.  Weights in excess of 50 pounds are lifted each day.  Kneeling, bending and stooping are also required in the position.  The employee is regularly required to walk, and reach with the hands and arms.  The hands are regularly used to handle, write or type, and finger or feel small controls, pipettes, and objects.  The employee frequently must talk, and listen or hear.

Travel:

Minimal travel is expected for this position.

AAP/EEO Statement:

Blood Bank of Delmarva is an Equal Opportunity/Affirmative Action employer dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, national origin, marital status, gender, sexual orientation, veteran status, or physical handicap.

To apply for this position, please email your resume (preferably MS Word format) to Debbie Fincher, dfincher@bbd.org

Bloodmobile Driver / Full Time / Dover Center

Summary/Objective:

The main priority for this position is driving the Bloodmobile to and from blood drives.  Also prepares equipment and supplies for blood drives, transporting them to and from mobile draw sites, loading and unloading transport vehicles.  Assists with setting up the blood drive and with blood collection allied activities in the donor room and at mobile sites in accordance with BBD guidelines as described below.

Required Education and Experience:

To perform this job successfully, an individual must be able to perform each essential duty and responsibility competently.  The requirements listed below are representative of the minimum levels of knowledge, skill, and/or ability required.  Requirements may be modified to accommodate individuals with disabilities.

  • Completion of High School Diploma or equivalent.
  • Combined education and experience, which leads to a working knowledge of bloodmobile operation, parts, and basic maintenance procedures.
  • A working knowledge of donor services supply and equipment control procedures and of blood prep and packing for transport, project a positive image of the Blood Bank of Delmarva, read and interpret basic mechanical and technical procedures.
  • Ability to prepare basic reports related to vehicle maintenance. Ability to communicate in a positive manner to donors, volunteers and employees and to support team members.
  • Ability to identify mechanical failures on a vehicle either to prevent or reduce downtime. Ability to identify clerical or computer data entry errors. Ability to provide highest quality service to all customers. Must be able to multi-task proficiently and work a variable work schedule.
  • Competent with using a computer terminal and various applicable software programs.

Preferred Education and Experience:

Two or more years experience driving a school bus or emergency vehicle requiring a CDL (such as for ambulance or fire trucks).

Certifications, Licenses and Registrations:

Valid Driver’s License; CDL-Class B, Defensive Driving Certificate.  MUST have PASSENGER ENDORSEMENT

Work Environment:

This job operates in large vehicles.  This job also operates alongside a clinical environment. This role routinely comes in contact with donors and containers of blood.

The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of this position successfully.

While performing the duties of this position, the employee is regularly required to sit, stand, walk, and reach with the hands and arms. The employee must regularly bend, twist, stoop and squat.  The hands are regularly used to handle, write or type, and finger or feel small controls and objects.  The employee must be able to regularly pick up and move weights over 50 lbs.  The majority of activity in this position is conducted while sitting, routinely in excess of 50% of the time.

Travel:

This position routinely requires travel to remote donor centers and mobile drive sites.

AAP/EEO Statement:

Blood Bank of Delmarva is an Equal Opportunity/Affirmative Action employer dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, national origin, marital status, gender, sexual orientation, veteran status, or physical handicap.

To apply for this position, please email your resume (preferably MS Word format) to Debbie Fincher, dfincher@bbd.org

Blood Collection Tech / Part Time / Christiana Center – NCC Mobile Team

Part Time hours with a variable schedule contingent upon scheduled Mobile Blood Drives

Summary/Objective:

This individual performs whole blood collection procedures and allied activities in the donor room and at mobile sites in accordance with BBD guidelines as described below.  This position is designed as an interim position for new employees until they develop and successfully demonstrate the skills to learn automated collection platforms.  Typically this will be within 12 to 18 months of employment.

Required Education and Experience:

In order to perform this job successfully, an individual must be able to perform each essential duty and responsibility competently.  The requirements listed below are representative of the minimum levels of knowledge, skill, and/or ability required.  Requirements may be modified to accommodate individuals with disabilities.

  • High School Diploma or equivalency.
  • Combined education and experience, which leads to basic knowledge of medical terminology is required.
  • Must be able to perform work with accuracy and have high attention to detail.
  • Ability to project a positive image of the Blood Bank of Delmarva required.
  • Ability to read and interpret basic medical, technical, first aid, and QC procedures is required.
  • Must be able to accurately enter data into the BBD computer system and prepare basic reports is required.
  • Must be able to give positive and negative messages to donors in ways that they can be understood and accepted.
  • Must be able to interpret and apply oral and written instructions, use simple arithmetic.
  • Ability to sensitively handle people who are under stress is required. Must be able to provide highest quality service to all customers.  Must be able to multi-task proficiently and work a variable work schedule.

Preferred Education and Experience:

A working knowledge of phlebotomy techniques and equipment, and first aid procedures is preferred.

Certifications, Licenses and Registrations:

CPR Certification

Work Environment:

This job operates in a professional health care environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this position, the employee is regularly required to sit, stand, walk, and reach with the hands and arms. The employee must regularly bend, twist, stoop and squat.  The hands are regularly used to handle, write or type, and finger or feel small controls, needles, and objects used in the screening and collection of blood donors. The employee frequently must talk, listen or hear, and crouch or kneel.  The employee must regularly pick up and move weights of up to 25 pounds.  Occasionally, weights of up to 50 pounds are picked up and moved in this position.

Travel:

Day travel to mobile blood collection sites may be required.

AAP/EEO Statement:

Blood Bank of Delmarva is an Equal Opportunity/Affirmative Action employer dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, national origin, marital status, gender, sexual orientation, veteran status, or physical handicap.

To apply for this position, please email your resume (preferably MS Word format) to Debbie Fincher, dfincher@bbd.org

Donor Scheduling Representative / Part Time / Christiana Center

Part Time Hours
Monday-Thursday 2:00 -7:00 p.m.
Friday OR Saturday 9:00 – 2:00 p.m.

Multiple Positions Open

Summary/Objective: 

This position involves simultaneously using proprietary software with phone systems while performing donor recruiting, medical pre-screening and scheduling activities associated with various high volume call campaigns. The position requires an individual to have call center experience, strong keyboarding skills, with the ability to type and talk at the same time.

Competencies:

  • Treats donors courteously.
  • Accurately assesses donor’s eligibility for donation.
  • Educates donors about automation donation opportunities where appropriate.
  • Creates strategies to help the organization serve donors’ needs more effectively.

Required Education and Experience:

A combination of education and experience equivalent to completion of a high school level business curriculum with 2-3 additional years of work experience in a position requiring the use of a computer terminal, software, and extensive public contact directly and by telephone.  Familiarity with Blood Bank of Delmarva’s screening standards and procedures.

Preferred Education and Experience:

Ability to communicate effectively both orally and in writing. Ability to read and understand SOPs, interpret basic graphics/flowcharts.  Basic keyboarding and computer skills required, familiarity with automated call distribution setting associated with Blood Bank of Delmarva’s computer and phone system.
Good communication skills with a familiarity with medical terminologies used to describe conditions and diseases, which may render a prospective donor ineligible to donate.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, keyboards, phones, photocopiers, filing cabinets and fax machines.

AAP/EEO Statement: 

Blood Bank of Delmarva is an Equal Opportunity/Affirmative Action employer dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, national origin, marital status, gender, sexual orientation, veteran status, or physical handicap.

To apply for this position, please email your resume (preferably MS Word format) to Debbie Fincher, dfincher@bbd.org

Business Development & Marketing Strategy Director / Full Time / Christiana Center

SUMMARY/OBJECTIVE:

This is a pivotal role within the Blood Bank of Delmarva for achieving the requirements for financial and business growth. The incumbent will be responsible for creating marketing solutions to help build opportunity for growth with new and existing clients and meet or exceed the company’s revenue goals. Some company travel is required to designated markets or client locations for marketing and / or sales presentations. Face to face client meetings are required and presentations skills should be strong

QUALIFICATION REQUIREMENTS:

  • Preferable MBA with a minimum of 5+ years selling into a highly complex, multi-faceted environment Strong knowledge of key commercial indicators
  • Adept at managing complexity and change
  • Understanding of the role marketing plays within the blood banking  industry
  • Ability to inspire at all levels
  • Outstanding team leadership and motivation
  • A proven track record of delivering high performance both personally and commercially.

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree in Business Administration, Marketing, Healthcare or related field.
  • Master’s degree a plus.
  • 15+ years business development experience in the healthcare / laboratory services or pharmaceutical industries; blood bank experience a strong plus.
  • Proven success in the areas of laboratory services, supporting business growth and customer retention.

Work Environment:

This job operates alongside a professional staff of laboratory and/or clinical collections staff. This role frequently uses standard office equipment such as phones, laptops, tablets, printers, copiers and scanners.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of this position successfully.

While performing the duties of this position, the employee is frequently required to sit or stand.  The employee is regularly required to walk, and reach with the hands and arms.  The hands are regularly used to handle, write or type.  The employee frequently must talk, look or see and listen or hear.  Occasionally weights up to 25-50 lbs. are occasionally lifted in this position.

Travel:

Travel to other BBD locations and customer sites as well as industry meetings are required of this position.  A valid driver’s license with positive points will be required for this position.

AAP/EEO Statement:

Blood Bank of Delmarva is an Equal Opportunity/Affirmative Action employer dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, national origin, marital status, gender, sexual orientation, veteran status, or physical handicap.

To apply for this position, please email your resume (preferably MS Word format) to Debbie Fincher, dfincher@bbd.org